Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of leslie bowman

leslie bowman

March 7, 2025

5  out of  5
rating by leslie bowman
"Joe Thanks for the great rate on life insurance. I can't believe that you're company is the one that contacted me. You was a few years older than me in wallin's creek. I am so proud of the man you have become. Maybe eventually I'll be able to switch my car, renters, or hopefully soon house insurance to you before long. Thanks, and God bless you."
We responded:
"Leslie, it’s so good to hear from you. It’s such an honor to be your agent. I’m happy you found our rates affordable and our service met your needs. Please don’t hesitate to contact me anytime.-Joe"
Profile photo of Ann Mcintosh

Ann Mcintosh

February 25, 2025

5  out of  5
rating by Ann Mcintosh
"Without a doubt, Joe Farmer is the best insurance agent I've ever had. He will answer you questions, is quick to respond, is very knowledgeable, and most importantly, he takes a personal interest in you, your family, and your needs!!! Joe gets the job done!!!"
We responded:
"Thanks Ann. We take great pride in taking care of our customers, answering their questions, and being there when they need us the most. -Joe"
Profile photo of Karen steinhauser

Karen steinhauser

February 12, 2025

5  out of  5
rating by Karen steinhauser
"This is absolutely the best insurance office that I have ever dealt with. Their rates were lower than everyone else and they are the nicest people. Would highly recommend. They offer the kind of service that is hard to find these days!"
We responded:
"Karen, maybe we’re old fashioned but we believe great service never goes out of style. I’m happy you had a great experience with our office.-Hoe"
Profile photo of Curtis Eldridge

Curtis Eldridge

February 10, 2025

5  out of  5
rating by Curtis Eldridge
"Great service! You couldn’t find an insurance agent any better!"
We responded:
"Curtis, thank you for the great review. We live by the golden rule and want everyone to have a great experience with our office. -Joe"
Profile photo of Victoria Rarick

Victoria Rarick

February 3, 2025

5  out of  5
rating by Victoria Rarick
"Hands down the best! Got my rates at an awesome number for us, got to pick my bill pull date and walked me though every step of the way. If you need insurance of any kind I would highly recommend Joe!!! Super friendly and professional 👌"
We responded:
"Thank you so much for the kind words. I’m really glad to hear you had a positive experience and found the process smooth. It’s a pleasure to go above and beyond our customers. Give us a call if you have any questions.-Joe"
Profile photo of Jinna Miniard

Jinna Miniard

January 27, 2025

5  out of  5
rating by Jinna Miniard
"Very professional and easy to work with. Joe goes above and beyond."
We responded:
"Thank you so much for your kind words! I'm really glad to hear that you had a positive experience and found the process smooth. It’s a pleasure to go above and beyond for my customers. Give us a call if you have any questions! -Joe"
Profile photo of Scott Napier

Scott Napier

January 7, 2025

5  out of  5
rating by Scott Napier
"Nothing but good comments for Joe Farmer, State Farm insurance agent. Professional and affordable! Convenient, clean location with caring employees available to answer any questions you may have. Joe services his clients well and always greets everyone with a friendly smile and a firm handshake. I encourage everyone to visit or call my friend Joe for all your insurance needs."
We responded:
"Scott, thank you for your feedback. I appreciate you taking the time to share your experience! It’s important to me to offer good service and make sure the office is a helpful environment. I’m glad you found the location convenient and the team responsive. If you need further assistance don’t hesitate to reach out.-Joe"
Profile photo of Karen Lawson

Karen Lawson

January 6, 2025

5  out of  5
rating by Karen Lawson
"Joe and his team made our transition to State Farm so easy and hassle free. Great to work with!"
We responded:
"Karen, great to hear our team made your transition easy for you. Thank you for choosing us to take care of you and your family.-Joe"
Profile photo of daniel mcmahon

daniel mcmahon

December 19, 2024

5  out of  5
rating by daniel mcmahon
"Chelsea was easy to deal with and was able to do everything over text while I worked. Wad a smooth experience. Thank you!"
We responded:
"Daniel, great to hear your experience was easy and enjoyable. Thank you for the great feedback. Please let me know if you need anything.-Joe"
Profile photo of Amber Obanion

Amber Obanion

December 10, 2024

5  out of  5
rating by Amber Obanion
"Makayla did a wonderful job getting us a lower car insurance price than what we had been paying. Happy to make the switch. Satisfied that she is so personable and cares about who she is serving!"
We responded:
"Thank you for sharing your experience, Amber! I’m glad Makayla was able to help you find the right car insurance rate for you and make the process simple. We appreciate having you as a Good Neighbor!-Joe"
Profile photo of Diamond Dobbs

Diamond Dobbs

December 3, 2024

5  out of  5
rating by Diamond Dobbs
"(Makayla) made it such a breeze to switch over to State Farm! I genuinely had such a pleasant experience learning about my insurance (and she was more than helpful! And explained everything very well and throughly) also very friendly! Would highly recommend!"
We responded:
"Thank you for your wonderful feedback! I'm so glad to hear that Makayla made the process of switching to State Farm smooth and enjoyable for you. She strives to provide thorough and helpful service, and it's nice to know she was able to assist you in understanding your insurance. We appreciate your recommendation and are here for anything else you may need! -Joe"
Profile photo of Colton Fraley

Colton Fraley

November 19, 2024

5  out of  5
rating by Colton Fraley
"The best in the business! As a first time home owner it’s good to have someone you can trust and know will lead you in the right direction. Joe is an amazing guy! You can’t go wrong here!"
We responded:
"Thanks Colton! We loved working with you. We’re grateful to be part of this journey with you. "
Profile photo of Gerald Mcintosh

Gerald Mcintosh

November 19, 2024

5  out of  5
rating by Gerald Mcintosh
"Absolutely positively without a shadow of a dought the best and most amazing insurance agent on planet earth, I have had a ton of contact with Joe personally and his amazing staff and not once have I had to wonder weather or not they have had my best interest at heart , it has always been obvious they have! I wouldn't even consider leaving State Farm for another ins company just as long as they continue to employ amazing people like Joe Farmer and his staff!! Again every interaction has been flawless, I love State Farm!!!"
We responded:
"Thank you for sharing your feedback. I’m glad to hear that you’ve had positive experiences with me and my team. We aim to make sure our customers feel supported and informed, and we appreciate having you as a Good Neighbor! If you need anything else in the future, please don’t hesitate to reach out. -Joe"
Profile photo of Isabelle FInley

Isabelle FInley

November 19, 2024

5  out of  5
rating by Isabelle FInley
"Joe was so helpful in 5)3 process of setting up my insurance. It was something I wasn’t very familiar with, and he was very kind and took the time to explain everything to me. I was also pleased with the pricing for the amount of coverage I got. I would recommend Joe Farmer to anyone for insurance!"
We responded:
"Isabelle, thank you for the great feedback. We love taking the time to sit down and help our customers find the solutions they need to insure what’s important to them. Thank you. -Joe"
Profile photo of Beverly Smith

Beverly Smith

November 4, 2024

5  out of  5
rating by Beverly Smith
"Joe Farmer State Farm is the best insurance company that I have ever been insured with. They are all compassionate and caring. Great communication as well as great prices. Would recommend them to anyone. Thanks for all you do!!!"
We responded:
"Beverly, thank you for your friendship and the great feedback. We’re honored that you chose us to take care of your insurance needs. Let me know if you need anything at all. -Joe"
Profile photo of Jason VanHoose

Jason VanHoose

October 21, 2024

5  out of  5
rating by Jason VanHoose
"I was helped by Chelsea and she was very kind and patient with me. She made me feel as if I was just talking with an old friend and that really put me at ease and made me want no other car insurance than State Farm. Chelsea definitely needs a raise and a promotion to a leadership position."
We responded:
"Thanks Jason! Chelsea does a great job taking care of our customer.-Joe"
Profile photo of brittany kennedy

brittany kennedy

October 19, 2024

5  out of  5
rating by brittany kennedy
"This agency is always quick to respond to any issues or concerns, even to tell you Happy Birthday! Very pleased with the care I receive from them!"
We responded:
"Hi Brittany, Thank you for your feedback! I’m glad to hear that you appreciate our quick responses and the care you receive from our team during your visits. It’s important to us to maintain that level of support for our customers. If you have any questions or need assistance, please don’t hesitate to reach out. Best, Joe"
Profile photo of Christie Williamson

Christie Williamson

October 10, 2024

5  out of  5
rating by Christie Williamson
"Recently was very impressed with Chelsea! Best customer service I’ve had in a long time. Very down to earth & made me feel like I was talking to my best friend! She gave us a great quote on our home insurance & we made the switch immediately! Thanks Chelsea for coming to the rescue!"
We responded:
"Christie, thank you for the great feedback. We pride ourselves in providing excellent customer service. Chelsea is a great addition to our team and doe wonderful job taking care of our customers.-Joe"
Profile photo of Leslie Jones

Leslie Jones

October 9, 2024

5  out of  5
rating by Leslie Jones
"The agent was kind and courtesy. Explained everything but I still have so questions"
We responded:
"Hi Leslie, Thank you for your feedback! I’m glad to hear that you found the service you received both kind and courteous. I understand you still have questions, so please feel free to reach out, and we can discuss the best options for you. Best, Joe"
Profile photo of Paul Hicks

Paul Hicks

September 23, 2024

5  out of  5
rating by Paul Hicks
"I would give 10 stars if they were available."
We responded:
"Paul, thank you for your kind review. I’m glad to hear you had a good experience with us. If you have any questions or need assistance in the future, feel free to reach out, we’re always happy to help. Best, Joe"
Profile photo of Kimberly Livesay

Kimberly Livesay

September 11, 2024

5  out of  5
rating by Kimberly Livesay
"Chelsea is absolutely amazing!!!! Very friendly great customer service. Highly recommend State Farm!"
We responded:
"Thank you for the kind words Kimberly. We are glad you discovered what we already know about Chelsea, she is truly amazing. Please let us know if you need anything.-Joe"
Profile photo of kevin price

kevin price

September 3, 2024

5  out of  5
rating by kevin price
"Great staff! Chelsea worked with me over the phone and gave me a great quote on home, auto, and business policies. She answered every question I had and was even willing to stay late to accommodate my schedule when it was time to do the paper work. Couldn't ask for a better or more professional experience!"
We responded:
"Hey Kevin, thank you for the nice words. It’s always great to know we have taken care of our customers. If you need anything at all please feel free to call.-Joe"
Profile photo of Kimberly Hill

Kimberly Hill

August 6, 2024

5  out of  5
rating by Kimberly Hill
"We recently worked with Chelsea to insure our boat and camper. She was amazing! She was absolutely knowledgeable about what insurance we would need and the levels of coverage. She was easy to work with and made us feel welcome and important. She was not trying to rush through anything and it made us far more comfortable than some other agencies we've used in the past. We are very happy with the coverage she offered us and we will definitely go back to her for any insurance we need in the future. We highly recommend this agency!"
We responded:
"Kimberly, thank you for your heartfelt feedback! It’s wonderful to hear that Chelsea’s knowledgeable and patient service made you feel comfortable and well-cared for. Your support and recommendation are very important to us, and we look forward to assisting you with any future insurance needs! -Joe"
Profile photo of Valerie Reed

Valerie Reed

August 5, 2024

5  out of  5
rating by Valerie Reed
"Michaela was very professional she was very kind and respectful and she had a lot of information that she gave me where I could understand it and it made easier for me to make my decision on my life insurance policy to me it's confusing all the different policies and different things you can get for this and she really explained it to where I can understand it to where I do it to get the best policy she's very professional very kind very very respectful very customer service oriented"
We responded:
"Thank you for the great feedback Valerie. Helping our customers understand their options and providing them with the right protection is very important to us. Please let us know if you need anything else. "
Profile photo of samantha corder

samantha corder

July 30, 2024

5  out of  5
rating by samantha corder
"The best people you'll meet. Always helping."
We responded:
"Thank you for the kind words, Samantha! We’re thrilled to hear that you had such a positive experience with our team. If you need further assistance, feel free to reach out! -Joe"