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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jordan Miniard

November 17, 2023

5  out of  5 rating by Jordan Miniard
"Great people! Joe is a great guy and will go above and behind to help his customers!"

Kayla Venable

November 1, 2023

5  out of  5 rating by Kayla Venable
"Chelsey is incredible! Very nice and informative. Her customer service is unmatched! I highly recommend this office for any questions or concerns!"

David Gray

October 11, 2023

5  out of  5 rating by David Gray
"My agent was very courteous and polite she was informative and explained everything very well I would recommend her to anyone Thank You, David Gray"

Betty Whitman

September 29, 2023

5  out of  5 rating by Betty Whitman
"Makayla helped during a time that I needed someone to guide me thru the change with my insurance . I don't like change."

FrAnCeSdEaNnA lOvElEsS

September 27, 2023

5  out of  5 rating by FrAnCeSdEaNnA lOvElEsS
"Makayla was very informative and helpful in saving money for me. I highly recommend State Farm."

Robin Rouse

September 13, 2023

5  out of  5 rating by Robin Rouse
"Spoke with team member Chelsea Rouse who was so very helpful and polite with the questions & concerns I had with my insurance. She was very informative and answered all my questions. 100% would recommend her!!"

Ashton Farmer

September 13, 2023

5  out of  5 rating by Ashton Farmer
"Joe is absolutely wonderful to work with and is incredibly knowledgable about insurance. I can always count on him doing what's best for my family. I highly recommend for anyone who wants a local agent who knows their stuff!"

Abigail Sparkman

September 13, 2023

5  out of  5 rating by Abigail Sparkman
"I love Joe! He's wonderful to work with!"

Samantha Pillar

September 12, 2023

5  out of  5 rating by Samantha Pillar
"I had a great experience with Mr. Farmer’s insurance office! Chelsea was so helpful in getting me the quotes I needed. She was very knowledgeable about the policies and she was able to answer all of my questions. Make sure you go see her for sure!"

Timmy B

September 12, 2023

5  out of  5 rating by Timmy B
"Makayla Lewis is the best"

Morgan Eversole

September 12, 2023

5  out of  5 rating by Morgan Eversole
"I received a fast and easy quote from agent Chelsea Rouse in minutes! She was efficient and explained each rate of coverage fully. I will definitely return to her with any questions, concerns or bundling!"

Dustin Fields

September 12, 2023

5  out of  5 rating by Dustin Fields
"Chelsea really helped us out on all of our insurance needs. A little bit more, but way more coverage to make sure we were taken care of."

Mia Rouse

September 12, 2023

5  out of  5 rating by Mia Rouse
"Chelsea really helped me out with my insurance needs. Taking out my first policy on my own was nerve wracking, but she helped walk me through it"

Kathi Clower

September 6, 2023

5  out of  5 rating by Kathi Clower
"Joe, Judy and all the staff made me feel right at home… so glad this group handles all my insurance needs!"

Jeanne Smith

September 1, 2023

5  out of  5 rating by Jeanne Smith
"Fantastic policy and very knowledgeable about auto and home insurance. Would recommend using State Farm."

thehaloPlayer

August 25, 2023

5  out of  5 rating by thehaloPlayer
"I couldn’t brag more on Chelsea, she’s been there every step of the way in switching me over to State Farm. She has been a tremendous help in pointing me in the right direction of policy and coverages. Always helpful and always responsive when I have questions. Truly has been a great experience working with her."

Colby Allen

August 25, 2023

5  out of  5 rating by Colby Allen
"Chelsea Rouse did a great job at explaining different policies and hooking us up! SLAY QUEEN!!"

Suzanne Tucker

August 24, 2023

5  out of  5 rating by Suzanne Tucker
"I had an amazing experience, Chelsea answered all of my questions and was very nice!! Highly recommend requesting for her with any of your insurance needs!"

Catherine Wagers

August 24, 2023

5  out of  5 rating by Catherine Wagers
"Chelsea Rouse is courteous and a delight to deal with. She was able to help me with all my needs. I recommend her for any insurance that you may have."

Cody Rice

August 3, 2023

5  out of  5 rating by Cody Rice
"Great service from Chelsea very sweet and helpful!!! Great service"

Karen Childress

July 3, 2023

1  out of  5 rating by Karen Childress
"I am so disappointed in this business. I was quoted $476 a month and when I got the bill from State Farm it was $771. I spoke to Mr. Farmer who honestly could have cared less. He said yeah that girls not here anymore. I really don't care if she is still there. It was your office, your employee that screwed up, and Mr. Farmer basically stated it was my problem and nothing he could do about it. Terrible customer service. Just beware."

Tracey Mullins

June 18, 2023

5  out of  5 rating by Tracey Mullins
"I just got my Auto and Home Insurance purchased from Chelsea Rouse, she saved me over $100 on the month!!! I’m very impressed with State Farm and their New Agent!!! Make sure u ask for her if you need a quote or for any Insurance Need!!! Thank you, Chelsea!!!"

RoddoRexx

April 15, 2023

5  out of  5 rating by RoddoRexx
"Joe Farmer is the only State Farm agent around that I will deal with. He has what's called integrity.l $omething others lack in this area...."

Judy Burton

April 10, 2023

5  out of  5 rating by Judy Burton
"Check out our office. Convenient location, great service. Offers great range of products to meet your needs."

Scott Burton

April 4, 2023

5  out of  5 rating by Scott Burton
"Friendly convenient service. I would recommend Joe and his staff to everyone."