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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colton Fraley

Colton Fraley

November 19, 2024

5  out of  5
rating by Colton Fraley
"The best in the business! As a first time home owner it’s good to have someone you can trust and know will lead you in the right direction. Joe is an amazing guy! You can’t go wrong here!"
We responded:
"Thanks Colton! We loved working with you. We’re grateful to be part of this journey with you. "
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Gerald Mcintosh

November 19, 2024

5  out of  5
rating by Gerald Mcintosh
"Absolutely positively without a shadow of a dought the best and most amazing insurance agent on planet earth, I have had a ton of contact with Joe personally and his amazing staff and not once have I had to wonder weather or not they have had my best interest at heart , it has always been obvious they have! I wouldn't even consider leaving State Farm for another ins company just as long as they continue to employ amazing people like Joe Farmer and his staff!! Again every interaction has been flawless, I love State Farm!!!"
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Isabelle FInley

November 19, 2024

5  out of  5
rating by Isabelle FInley
"Joe was so helpful in 5)3 process of setting up my insurance. It was something I wasn’t very familiar with, and he was very kind and took the time to explain everything to me. I was also pleased with the pricing for the amount of coverage I got. I would recommend Joe Farmer to anyone for insurance!"
We responded:
"Isabelle, thank you for the great feedback. We love taking the time to sit down and help our customers find the solutions they need to insure what’s important to them. Thank you. -Joe"
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Beverly Smith

November 4, 2024

5  out of  5
rating by Beverly Smith
"Joe Farmer State Farm is the best insurance company that I have ever been insured with. They are all compassionate and caring. Great communication as well as great prices. Would recommend them to anyone. Thanks for all you do!!!"
We responded:
"Beverly, thank you for your friendship and the great feedback. We’re honored that you chose us to take care of your insurance needs. Let me know if you need anything at all. -Joe"
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Jason VanHoose

October 21, 2024

5  out of  5
rating by Jason VanHoose
"I was helped by Chelsea and she was very kind and patient with me. She made me feel as if I was just talking with an old friend and that really put me at ease and made me want no other car insurance than State Farm. Chelsea definitely needs a raise and a promotion to a leadership position."
We responded:
"Thanks Jason! Chelsea does a great job taking care of our customer.-Joe"
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brittany kennedy

October 19, 2024

5  out of  5
rating by brittany kennedy
"This agency is always quick to respond to any issues or concerns, even to tell you Happy Birthday! Very pleased with the care I receive from them!"
We responded:
"Hi Brittany, Thank you for your feedback! I’m glad to hear that you appreciate our quick responses and the care you receive from our team during your visits. It’s important to us to maintain that level of support for our customers. If you have any questions or need assistance, please don’t hesitate to reach out. Best, Joe"
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Christie Williamson

October 10, 2024

5  out of  5
rating by Christie Williamson
"Recently was very impressed with Chelsea! Best customer service I’ve had in a long time. Very down to earth & made me feel like I was talking to my best friend! She gave us a great quote on our home insurance & we made the switch immediately! Thanks Chelsea for coming to the rescue!"
We responded:
"Christie, thank you for the great feedback. We pride ourselves in providing excellent customer service. Chelsea is a great addition to our team and doe wonderful job taking care of our customers.-Joe"
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Leslie Jones

October 9, 2024

5  out of  5
rating by Leslie Jones
"The agent was kind and courtesy. Explained everything but I still have so questions"
We responded:
"Hi Leslie, Thank you for your feedback! I’m glad to hear that you found the service you received both kind and courteous. I understand you still have questions, so please feel free to reach out, and we can discuss the best options for you. Best, Joe"
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Paul Hicks

September 23, 2024

5  out of  5
rating by Paul Hicks
"I would give 10 stars if they were available."
We responded:
"Paul, thank you for your kind review. I’m glad to hear you had a good experience with us. If you have any questions or need assistance in the future, feel free to reach out, we’re always happy to help. Best, Joe"
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Kimberly Livesay

September 11, 2024

5  out of  5
rating by Kimberly Livesay
"Chelsea is absolutely amazing!!!! Very friendly great customer service. Highly recommend State Farm!"
We responded:
"Thank you for the kind words Kimberly. We are glad you discovered what we already know about Chelsea, she is truly amazing. Please let us know if you need anything.-Joe"
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kevin price

September 3, 2024

5  out of  5
rating by kevin price
"Great staff! Chelsea worked with me over the phone and gave me a great quote on home, auto, and business policies. She answered every question I had and was even willing to stay late to accommodate my schedule when it was time to do the paper work. Couldn't ask for a better or more professional experience!"
We responded:
"Hey Kevin, thank you for the nice words. It’s always great to know we have taken care of our customers. If you need anything at all please feel free to call.-Joe"
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Kimberly Hill

August 6, 2024

5  out of  5
rating by Kimberly Hill
"We recently worked with Chelsea to insure our boat and camper. She was amazing! She was absolutely knowledgeable about what insurance we would need and the levels of coverage. She was easy to work with and made us feel welcome and important. She was not trying to rush through anything and it made us far more comfortable than some other agencies we've used in the past. We are very happy with the coverage she offered us and we will definitely go back to her for any insurance we need in the future. We highly recommend this agency!"
We responded:
"Kimberly, thank you for your heartfelt feedback! It’s wonderful to hear that Chelsea’s knowledgeable and patient service made you feel comfortable and well-cared for. Your support and recommendation are very important to us, and we look forward to assisting you with any future insurance needs! -Joe"
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Valerie Reed

August 5, 2024

5  out of  5
rating by Valerie Reed
"Michaela was very professional she was very kind and respectful and she had a lot of information that she gave me where I could understand it and it made easier for me to make my decision on my life insurance policy to me it's confusing all the different policies and different things you can get for this and she really explained it to where I can understand it to where I do it to get the best policy she's very professional very kind very very respectful very customer service oriented"
We responded:
"Thank you for the great feedback Valerie. Helping our customers understand their options and providing them with the right protection is very important to us. Please let us know if you need anything else. "
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samantha corder

July 30, 2024

5  out of  5
rating by samantha corder
"The best people you'll meet. Always helping."
We responded:
"Thank you for the kind words, Samantha! We’re thrilled to hear that you had such a positive experience with our team. If you need further assistance, feel free to reach out! -Joe"
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Daphne Clark

July 30, 2024

5  out of  5
rating by Daphne Clark
"Judy is and has always been the best in customer service. She makes you feel like family! While I certainly am disappointed at the ever rising costs of both auto and home insurance with State Farm especially in the last 5 years, I do think the ladies are awesome!!"
We responded:
"Thank you Daphne. Judy does a great job and we’re blessed to have her. "
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Tammy Hutchinson

July 12, 2024

5  out of  5
rating by Tammy Hutchinson
"This location has very nice & always willing to help agents who are pleased that your a customer & that means everything !"
We responded:
"Thanks Tammy"
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CC

July 11, 2024

5  out of  5
rating by CC
"Helpful, efficient, modernized systems that make online payment easy, and best pricing I've found. Charged me 30 bucks less a month than the next cheapest insurance place in town and for more coverage than the next cheapest place provided. Makayla worked with me to get this coverage, was great at following up in a timely fashion, flexible with communication (texting works best for me and she was very accommodating of this), and she sent my new coverage documents to me right away."
We responded:
"Thank you for the great review CC. Makayla does an amazing job taking care of our customers. "
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Frank Cox

July 2, 2024

5  out of  5
rating by Frank Cox
"Awesome service and very knowledgeable about everything. Thanks!"
We responded:
"Thank you Frank."
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Heather McKee

July 2, 2024

5  out of  5
rating by Heather McKee
"Very helpful Agent and Staff They stay on top of things for you!!!! Thank Makayla"
We responded:
"Thank you for the great review Heather. Makayla is a great part of what we do here. "
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Scott Burton

June 24, 2024

5  out of  5
rating by Scott Burton
"Friendly convenient service. I would recommend Joe and his staff to everyone."
We responded:
"Thanks Scott"
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Kendra LeeAnn

May 24, 2024

5  out of  5
rating by Kendra LeeAnn
"Makayla is the bomb! She cares and wants to genuinely do you right. Same with this office. They will help you anyway they can. Hit ‘em up for all your insurance needs."
We responded:
"Thanks Kendra! We’re so grateful you chose us for your insurance needs. "
Profile photo of Steven Stephanuik

Steven Stephanuik

May 20, 2024

4  out of  5
rating by Steven Stephanuik
"Chelsea made everything effortless and easy, so polite and professional, took care of all my needs once Liberty Mutual said they wouldn't write me a policy in Tennessee. Very happy they insure my SUV,HOUSE BOAT,AND RENTAL."
We responded:
"Thanks Steven! "
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Kyle Corrigan

May 7, 2024

5  out of  5
rating by Kyle Corrigan
"Best insurance company I've worked with so far"
We responded:
"Thanks Kyle!"
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Kaleigh Barnett

April 29, 2024

5  out of  5
rating by Kaleigh Barnett
"Great company! Makayla was so helpful and friendly!"
We responded:
"Thank you Kaleigh. Makayla does a great job, we’re glad she’s on our team!"
Profile photo of Katherine Lawson

Katherine Lawson

April 27, 2024

5  out of  5
rating by Katherine Lawson
"5 Star customer service! Joe went above and beyond when it came to getting my policy in place!"
We responded:
"Thanks Katherine, you and Shane are a joy to work with."